technician servicing gas boiler

Resources & FAQs

Quality services and installations expertise

Find answers to common HVAC, refrigeration, and mechanical service questions in one place. From maintenance tips and troubleshooting guides to information on rebates and energy-efficient solutions, this section provides the resources you need to make informed decisions about your heating and cooling systems.

technician on ladder fixing air conditioning unit in commercial building

FAQs

Find answers to your most pressing questions about our services and membership options.

Do you provide HVAC solutions for commercial and strata properties?

Yes, we offer customized HVAC solutions, including preventative maintenance plans, rooftop unit servicing, and commercial refrigeration to ensure efficient operation for businesses and multi-unit buildings.

Are there rebates available for upgrading to an energy-efficient system?

Yes, rebates and incentives are available through programs like BC Hydro and FortisBC. We can help determine eligibility and guide you through the rebate application process.

What is the difference between a heat pump and a furnace?

A heat pump provides both heating and cooling by transferring heat, making it energy-efficient year-round, while a furnace generates heat using gas or electricity and is typically used for colder climates.

How often should I replace my HVAC filter?

Standard filters should be replaced every 1–3 months, while high-efficiency filters may last up to 6 months, depending on usage and indoor air quality.

Are ductless mini-split systems a good alternative to traditional HVAC?

Yes, ductless systems are highly energy-efficient, provide zoned heating and cooling, and are ideal for homes without ductwork or for adding climate control to specific rooms.

How often should I service my HVAC system?

It’s recommended to schedule annual maintenance for furnaces and air conditioners, while heat pumps should be serviced twice a year to ensure efficiency and longevity.

What are the signs that my HVAC system needs repair?

Common signs include uneven heating or cooling, strange noises, frequent cycling, higher energy bills, or weak airflow. If you notice any of these, a professional inspection is advised.

How can I improve the energy efficiency of my HVAC system?

Annual service, keeping clean heat exchangers, regular filter cleaning, or changing filters.

What’s the lifespan of a typical furnace or air conditioner?

Most furnaces last 15–20 years, while air conditioners and heat pumps typically last 10–15 years, depending on maintenance and usage.

Do you offer emergency HVAC services?

Yes, 24/7 emergency service is available for urgent heating, cooling, and refrigeration repairs to ensure your comfort and safety.

Stay Comfortable Year-Round with Expert HVAC Solutions

Whether you need a new installation, maintenance, or emergency repairs, our certified team is ready to help.